Most booking platforms process your payments and then pay you. We connect to your merchant account — Stripe, Checkout.com or Paymob — so the money never belongs to us at any point. It's a small architectural difference with a large practical one: your settlement schedule is your provider's, your refunds are in your own dashboard, and your payment relationship survives changing booking software.
Setup is a connection, not an application. You already have the relationship with your provider.
Stripe, Checkout.com or Paymob. If you don't have one yet, you open it with them directly, not through us.
Rate cards per resource and service, peak and off-peak bands, and member-only pricing.
Checkout on your booking page charges your gateway. The funds go to your merchant account.
Bookings and payments line up in your reporting, with finance-ready exports.
None of them on the day you sign up. All of them later.
A platform payout cycle inserts itself between your customer paying and you having the money. On your own gateway the settlement schedule is the one you agreed with your provider — which for most operators is faster, and more importantly is predictable and yours to negotiate.
A refund, a disputed charge, a chargeback. In your own dashboard you can act immediately and see the evidence. Through a platform you raise a ticket and wait, while the clock on the dispute runs.
The honest one. If your payment relationship is with us, moving booking software means every saved card and every recurring membership mandate has to be re-established. Because it's yours, it isn't our leverage — and we'd rather keep you because the product is good.
Stripe, Checkout.com and Paymob. In each case the merchant account is yours, the contract is between you and the provider, and settlement goes directly to your bank on their schedule rather than ours.
Three reasons operators tend to care about: money reaches your bank on your provider's settlement schedule rather than waiting for a platform payout; refunds and chargebacks are handled in your own dashboard; and the payment relationship is yours, so changing booking software later does not mean re-onboarding every customer's payment details.
No. Payment is taken in full at checkout, and there is no partial-payment or deposit option, nor a cancellation window that decides what is charged when someone cancels late. It is worth stating plainly because deposits are the standard answer to no-shows across this industry, and we do not have them.
Paymob is the reason this question usually gets asked, and it is the reason we support it: several international platforms cannot settle locally in the Gulf. If you are unsure whether your market and currency are covered, ask us before you sign up rather than after.